The TuxCare subscription management portal is designed to easily manage your licenses of TuxCare products and services by means of a user-friendly interface.
If you are a first time user, go to https://portal.tuxcare.com(opens new window) and fill in the simple registration form to create your account. You will find your login and password in your welcome email.
Click Dashboard. You will be redirected to the My Products page.
The following actions are available:
Manage licenses and billing cycle. Click the link to contact our Sales team to change license quantity and product quota, and to manage the billing cycle.
Click Extended Support Services → Activation Keys. You will be redirected to the Activation Keys page.
Activation Key is a string of numbers and letters used to activate a product.
The table includes all activation keys for all products within the account. The table contains the following columns:
Activation key – is a string of numbers and letters used to activate a product
License type — a type of server license that is used and determines a limit of server users
Note — any information you’ve added to this activation key
Servers (used/limits) – a number of servers that have already been activated with this key (used) and a total number of servers that can be registered with this particular key (limits)
Tick – tick an activation key or keys to perform a remove action (use )
Click Extended Support Services → Activation Keys → Product. You will be redirected to the Product Activation Keys page.
If there are no activation keys for the product, you can create one by clicking the Create activation key.
If there is the default activation key for the product, you can generate a new one by clicking the Generate new activation key. A new key will be created automatically and added to the table.
You can copy an activation key by clicking Copy.
The table includes all activation keys for the product. The table contains the following columns:
Activation key – is a string of numbers and letters used to activate a product
Note — any information you’ve added to this activation key
Servers (used/limits) – a number of servers that have already been activated with this key (used) and a total number of servers that can be registered with this particular key (limits)
To remove a key, select it and click .
The following filters are available:
Server limits — filter by server limit/unlimited
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Click a key to go to the Activation Key Details page for this key.
You can create additional logins for your account in the form of the email address. The sub login can have any role with different permissions listed below. A master Server Administrator account has the full scope of permissions; this role can create account sub logins.